The professional services undertaken by ESPC Services include the conduct of sensitive investigations, obtaining confidential information and evidence, and reporting on that material. Other services involve receipt and consideration of sensitive personal information. All services are undertaken in strict confidence.

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This policy describes the way our firm collects, holds and discloses information about individuals.  ESPC is subject to the Privacy Act and National Privacy Principles. We may vary this policy from time to time.

 

Collection of Personal Information

The very nature of our business involves the collection of personal and sensitive information. We will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. 

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This information is used by us only for the purposes of conducting our business and may be given to our client or our client’s lawyers. Where our client collects personal information that is passed on to us, that information is also held by us in confidence.
 

Use & Disclosure of Personal Information

We may disclose personal information but only for the purposes for which it was collected. We are contractually bound by confidentiality and non disclosure agreements with our clients and are prohibited from using the information for any other purpose.  Our employees, consultants and representatives are bound by the firm’s confidentiality obligations and privacy policy.
 

Information Security

We take reasonable steps to protect all personal information which we hold from misuse, loss, unauthorised access, modification or disclosure to unauthorised persons.  Information is stored securely. Only those staff with the requisite authority may gain access to the information.
 

Access & Correction

Any person on whom we hold personal information can request access to information we hold about them at any time. We may charge a reasonable fee where access is provided and access may be subject to reasonable conditions. We may correct any errors contained in the information we hold, at the person’s request. We may also refuse to provide access to information where the National Privacy Principles allow us to do so.
 

Contact Details

If you have any questions about our privacy policy or practices, or want to request access to information we hold, please enquire through the contacts detailed in this web site.